PRIVACY POLICY
INTRODUCTION
DK EVENTS CROATIA DMC (PUTNIČKA AGENCIJA DK DMC) from here on referred to as DK DMC, is a destination management company providing business travel solutions for corporate meetings, incentive trips, team buildings, conferences and events. We acknowledge your right to confidentiality of private information, and we are dedicated to protecting the privacy of your confidential information and committed to safeguarding any data collected through www.dkdmc.com.
Any personal information collected by DK DMC is processed and kept in accordance with the EU General Data Protection Regulation. In line with this regulation, DK DMC collects personal data which is necessary to carry out our business but will not share it with any third parties, except in cases when third parties are required to deliver contracted services (such as transport companies, hotels, restaurants, venues, insurance providers, etc).
USE OF PERSONAL DATA
“Personal data” as defined by the GDPR means any information relating to a user (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. This information can exist and be collected in a number of ways, from paper files to electronic records. Such information that DK DMC collects through www.dkdmc.com or other ways of conducting our business, for the purposes of delivering contracted services, includes: Names, Passport numbers, dates of birth, addresses (physical or electronic), phone numbers, TAX ID numbers, etc. We never take your debit or credit card information.
HOW IS DATA COLLECTED AND USED BY DK DMC
DK DMC primarily provides services to other business, institutions or collectives. These are most often represented by agencies who book programmes with DK DMC on behalf of their Clients and these agencies will provide DK DMC with personal information of their Client’s needed to conduct the requested programme. However, in some instances DK DMC will be in direct contact with the end-Client or participants themselves and will collect the necessary information directly.
This information, collected either directly or through a representative is collected through emails, phone calls, exchange of letters and documents, physical meetings, web form or DK DMC website.
When providing your personal information to DK DMC, either through agent/representative or directly and in regards to a service DK DMC is requested to fulfil, DK DMC will deem you have consented to your personal information being collected and processed in accordance with the GDPR and this Policy.
If you are acting as a representative and requesting services on behalf of another entity, DK DMC deems you have obtained consent from this entity to provide DK DMC with their personal information, to be collected and processed in accordance with the GDPR and this Policy.
If you have knowledge of your personal information being provided to DK DMC without your consent, you should notify DK DMC immediately.
DK DMC uses your personal information primarily to provide contracted services. By using our services, you consent to DK DMC using and processing your personal information in accordance with the GDPR. Any personal information collected by DK DMC will only be stored for as long as is necessary to provide the contracted services and will then be permanently deleted.
DISCLOSURE OF DATA TO THIRD PARTIES BY DK DMC
DK DMC may disclose your personal information with third parties (in accordance with the GDPR) for the purpose for which it was collected and in order to provide the services that have been contracted. This will include, but not be limited to: sharing your information with various suppliers who require this information to provide their services, such as but not limited to: providing names and passport numbers to hotels in order to reserve rooms, providing dietary requirements to restaurants and caterers in order to design menus, providing relevant information to insurance providers, etc.
DIGITAL MARKETING
In case you wish to receive DK DMC’s promotional materials, special offers or newsletters, you need to contact DK DMC in order to give us your consent to add you to our mailing list. You may contact us via email: [email protected] to join our mailing list. Contact information such as your name and email address will be required in order to subscribe. Your contact details will only be used for the purpose that you signed up for (to receive promotional materials, special offers or our newsletter). You will be able to unsubscribe from our services at any time by clicking on UNSUBSCRIBE link at the end of our mailings or by emailing us at [email protected] with a request to UNSUBSCRIBE from our digital marketing list.
ACCESS TO PERSONAL DATA AND INFORMATION UPDATES
Every person has the right to a copy of their personal information held by DK DMC. If you would like to obtain this copy, please contact us by email at: [email protected]. If any of your information that is kept by DK DMC is inaccurate, you can request it to be corrected or removed.
COOKIES
Cookies are small sets of data placed on your computer to collect standard statistical data and visitor behavior information and they serve as an anonymous identifier. Cookies are not used to access private information of the user or to track user activity in any web sites other than www.dkdmc.com
For more information on cookies please see www.allaboutcookies.org
LINKS TO OTHER SITES
www.dkdmc.com may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by DK DMC and whilst DK DMC pays great attention to contain links of only reputable sites, we still strongly advise visitors to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
SECURITY
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
CHANGES TO OUR PRIVACY POLICY
DK DMC regularly reviews this Privacy policy and any updates will be reflected on this web site. The policy was last updated on 20th January 2020.
For any questions you may have about our privacy policy please contact us:
DK Events Croatia DMC/PUTNIČKA AGENCIJA DK DMC
Domovinskog rata 27C – 21000 Split, CROATIA